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Engage Empathy to Build Trust and Loyalty

Introduction

This workshop is designed to develop a thorough understanding of empathy and its importance to building productive and sustainable relationships in the workplace and beyond. The program gives an overview of the different levels of empathy and their practical application for optimal outcomes.

Trainers

    John Bentley

    John provides consulting, coaching, and leadership development programs for executive clients and work units.

Skills Gained

    Leadership and Management

Learning Objectives

  • To understand the meaning and importance of empathy
  • To identify the 3 levels of empathy and thoughts, feelings and actions associated with each level
  • To appreciate the importance of empathy with others and with ones self to maximize personal and pro

Details

  • Start Time: 20-September-2021
  • Time: 11:00 AM
  • Duration: 01h 00m
  • Category: Business Course
  • Language: English
  • Level: Intermediate

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