The Heart of Active Listening; Part 2
Introduction
This workshop continues the consideration of the Golden Rules of Active Listening to facilitate the improved listening skills, ensuring that interactions with colleagues, clients and business associates achieve optimal results. The session also includes the opportunity for participants to consider their own listening challenges and skills at communication touchpoints
Trainers
Catherine Bentley
Catherine has a wealth of experience in learning and development. She has worked as a Senior Managing Partner within a leading UAE training.
Skills Gained
- Leadership and Management
Learning Objectives
- To appreciate the 6 Golden Rules of Active Listening
- To identify own barriers to effective listening and develop plans to break through
- To assess own individual listening levels at Communication Touchpoints
Details
- Start Time: 08-September-2021
- Time: 11:00 AM
- Duration: 01h 00m
- Category: Digital Government Stream
- Language: English
- Level: Beginner