Engage Empathy to Build Trust and Loyalty

Introduction

This workshop is designed to develop a thorough understanding of empathy and its importance to building productive and sustainable relationships in the workplace and beyond. The program gives an overview of the different levels of empathy and their practical application for optimal outcomes.

Trainers

John Bentley

John provides consulting, coaching, and leadership development programs for executive clients and work units.

Skills Gained

Leadership and Management

Learning Objectives

To understand the meaning and importance of empathy
To identify the 3 levels of empathy and thoughts, feelings and actions associated with each level
To appreciate the importance of empathy with others and with ones self to maximize personal and pro

Details

Start Time: 20-September-2021
Time: 11:00 AM
Duration: 01h 00m
Category: Digital Government Stream
Language: English
Level: Intermediate